Medical Assistant - NHMP Norwalk Gastroenterology​/Digestive Health - Norwalk, CT

Medical Assistant – NHMP Norwalk Gastroenterology/Digestive Health

Location: Norwalk, CT

Provides clinical and clerical support to assure smooth daily department operations in the assigned medical practice or practices. Assures that the patient and examination area is properly prepared.

$2,000 (External Hires Only)

• Greets and brings patients back from the waiting room to the clinical area. Performs all necessary intake activities and documents appropriate information including vital signs, current medications, and allergies. Verifies EMR reflects current PCP, appropriate referring provider, and preferred pharmacy.
• Transcribes and updates patient information in the patient record, including demographic, medication history, and social and medical history as reported by the patient.
• Provides clerical and secretarial work associated with patient care. Prepares and organizes patient charts for assigned providers. Completes other paperwork such as disability paperwork and scans of other pertinent patient information.
• Performs and stays current with EMR Orders Reconciliation process as assigned.
• Assures the examination area is clean after each patient use and stocked. Performs environmental rounds on a weekly or monthly basis as assigned.
• Assures the patient is properly prepared for the scheduled visit to maintain timely patient flow, assisting patients into gowns and ensuring necessary supplies and educational materials are available.
• Conducts in‑office testing as directed by the provider. Coordinates testing and outside ancillary services as applicable. Reviews instructions for upcoming procedures and tests.
• Collects, prepares, and processes specimens as directed by the provider. Completes the process by ensuring specimen results are logged and reconciled in the patient’s record.
• Maintains inventory and ensures proper upkeep, cleaning, and testing of medical equipment and supplies. Fills out appropriate logs.
• Coaches and educates colleagues in office regarding procedures and techniques as new members join the group.
• Performs pathology and other audits as assigned by supervisor.
• Demonstrates and maintains practice‑based competencies for in‑office surgical procedures if applicable, including procedure setup, patient prep with sterile technique, patient recovery, and room turnover under RN direction.
• Interacts with patients and colleagues in accordance with Western Connecticut Medical Group service excellence standards.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).
• Performs other duties as required.

• High School Diploma or GED.
• New or experienced graduate of a Medical Assistant program, Nursing Assistant training program, EMT certification, or three years of job‑related experience in a medical office.
• Basic medical knowledge and terminology.
• Skilled in obtaining accurate patient vital signs.

• CPR certification (preferred).
• Bi‑lingual (preferred).

$20.70 – $34.50 per hour based on years of relative experience.

40 hours per week, variable 8‑hour shifts between 7:30 am and 5:30 pm Monday–Friday.