Administrative Support II

Description Of Work

Position Definition: This class is distinguished from the class of Administrative Support I by the more difficult or varied assignments.

Performs varied and difficult clerical and/or sub‑professional accounting tasks. Supervises the collection and compilation of complex statistical data from a variety of source materials. Schedules and assigns tasks to subordinate clerks and reviews their work for accuracy and completeness. Supervises or personally prepares payroll, budget records, vouchers, requisitions and other data. Trains subordinate staff in office policies and procedures including department specific software.

Establishes complex cross reference files and file categories. Responds to questions from the public concerning a number of different services or provides explanations to semi‑technical regulations in a specialized field. Supervises the maintenance of revenue and appropriation ledgers and prepares periodic and special financial reports.

Operates various office machines, including, but not limited to calculators, copiers, faxes and personal computers. Enters information and retrieves data from MUNIS financial and HRIS systems. Performs related duties as required.

Receives general supervision from the Department Head.

The above is illustrative of tasks and responsibilities. It is not meant to be all‑inclusive of every task or responsibility.

Thorough knowledge of office terminology, procedures and equipment; thorough knowledge of business arithmetic and English. Thorough knowledge of the regulations and practices of the office to which assigned. Good knowledge of modern clerical account keeping practices. Some knowledge of professional accounting practices. Ability to follow complex oral and written directions and to prepare complex fiscal and other reports. Ability to make minor decisions in accordance with laws, ordinances, regulations and established policies.

Ability to effectively communicate orally and in writing; ability to plan and supervise the work of others. Ability to utilize various office automation software, including word processing systems, spreadsheets and database management programs. Ability to deal effectively with others, including the public, and co‑workers.

• High School Diploma or GED.
• Two (2) years experience performing moderately difficult administrative or account keeping tasks. In the City of Norwalk, this would be at the level of Administrative Support I.

This position is a Grade 10.

Bilingual Skills Are Strongly Preferred (Spanish/English).

The City of Norwalk is an affirmative action/Equal Opportunity Employeer.