Branch Coordinator

Description

• Coordinate the administrative activities within the local branch
• Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met
• Liaison with Sales Department, ensuring all paperwork is properly documented and submitted and that all questions of the branch personnel are answered
• Receive customer payments and transfer funds as instructed
• Coordinate branch Accounts Payable activity and ensure all paperwork and documents are submitted in a timely manner
• Coordinate service work order scheduling and new equipment and customer install work is properly set up
• Leading customer interface for all installation work
• Ensure all service work order billing is complete and accurate prior to forwarding off the Billing Department
• Oversight and entry for monthly meter readings and administration of customer meter systems

• Three years Customer Service experience, preferably in the delivered fuels industry
• Attention to detail and can keep many items in the air at once
• Able to communicate effectively on different levels from drivers to technicians to managers and executive leadership
• Data entry and computer skills are a must, including back office systems, tablets, Microsoft Office 365