Direct Support Lead
Listed on 2026-01-27
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Healthcare
Community Health, Mental Health, Healthcare Nursing
Neuro Restorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.
OURMISSION AND PERFORMANCE EXPECTATIONS
The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.
SUMMARYProvides leadership to Life Skills Trainers (LST) in the residence and in the community and provides direct services to program participants.
Essential Job Functions- Participates in client training to assure client objectives and company goals are achieved.
- Participates in community outings, house orientation to all new employees, serve as a role model to all house staff assuring that documentation is completed accurately and timely.
- Replaces, reassigns, or cancels staffing assignments as needed.
- Facilitates residential staff problem solving, provides direct residential staff supervision, and initiates residential staff corrective action interventions, as required.
- Coordinates and completes participant and staff accident/injury/incident report investigation forms for incidents that occur during shift.
- Assumes immediate leadership role in implementing personal intervention, active treatment, and crisis prevention as needs arise during shift/while on community outings.
- Successfully completes mandatory training. Responsible for attending annual/Semi-annual refresher/re-certification courses prior to certification expiration.
- Assists with house staffing needs and staff recruitment as required.
- Reviews client progress, coordinating and implementing shift objectives and making recommendations to the supervisor.
- Provides for the delivery of services such as skills training, job coaching, behavior management in accordance with the Individual Plan (IP) and/or treatment team.
- Provides coaching and leadership to LST’s to ensure that the therapeutic goals are met and that programs are facilitated in a respectful manner.
- Understands and ensures adherence to company policies and procedures; also ensure compliance with relevant external regulatory statutes and standards.
- Performs other delegated duties as assigned.
Leads assigned staff, including performance evaluations, scheduling, orientation, and trainings, as required. Resolves employee problems within position responsibilities.
Minimum Knowledge And Skills Required By The Job(Representative knowledge, skill, and/or abilities required to perform the job.)
Education And Experience- High School Diploma or equivalent
- Two years’ experience in providing direct services in the human services field.
- Current driver’s license, car registration and auto insurance if providing transportation for individual receiving services.
- Current CPR/First Aid Certification as required.
Skills And Abilities
- N/A
- Travel required as needed
- Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Seniority level- Mid-Senior level
- Full-time
- Other
- Hospitals and Health Care
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