Lead Picker - Packer

AGS Company Automotive Solutions is a trusted leader in the automotive aftermarket, proudly serving customers for 95 years. With a reputation for quality, reliability, and innovation, AGS provides a wide range of products including brake, fuel, transmission, and specialty lines that keep vehicles on the road and performing at their best.

Headquartered in Muskegon, Michigan, AGS is committed to operational excellence and continuous improvement across manufacturing, distribution, and customer service. Our people are the foundation of our success, and we foster a culture guided by our core values:
Give, Respect, Act, Innovate, and Lead. These values shape how we work, collaborate, and grow together as a team.

By combining strong Midwestern roots with forward-thinking innovation, AGS continues to expand its reach across global markets, driving progress and delivering solutions that customers can trust.

At AGS, our values of Give, Respect, Act, Innovate, and Lead shape how we work together and deliver excellence in the automotive industry.

Company Values:
Give:"Share Generously" - We commit to generosity in every action, sharing our time, knowledge, and resources to foster a collaborative and supportive environment.

Respect:"Value Every Voice" - We uphold a culture of respect, where every voice is valued and diversity is celebrated, ensuring a welcoming and inclusive environment.

Act:"Act with Integrity" - We take decisive action, guided by integrity and responsibility, to address challenges proactively and achieve our goals effectively.

Innovate:"Embrace Creativity" - We embrace creativity and innovation, constantly seeking novel solutions and approaches to drive progress and stay ahead of the curve.

Lead:"Inspire by Example" - We lead by example, inspire others through our dedication and passion, and strive to empower each team member to reach their full potential.

The Picker-Packer Lead plays a critical hands-on leadership role within our Distribution team. This position is responsible for leading day-to-day picking and packing operations while setting the pace, quality standards, and tone for the team. The Picker-Packer Lead works closely with the Shipping/Receiving Lead and Fulfillment Lead, all reporting to the same Manager, to ensure orders are accurate, on time, and executed with pride.

This role is ideal for someone who leads from the floor, takes ownership, holds themselves and others accountable, and genuinely cares about doing things the right way, even when no one is watching.

At AGS, we don’t just ship products. We build trust, momentum, and great teams.

• Serve as the day-to-day lead for Picker-Packer, setting expectations for pace, accuracy, and teamwork
  
  Lead by example
• jumping in, staying engaged, and modeling strong work ethic
• Provide real-time coaching, feedback, and direction to team members
• Hold the team accountable to standard work, quality, attendance, and safety expectations
• Support onboarding and training of new Picker-Packers to fill proficiency

• Oversee daily picking and packing activities to ensure orders are accurate, complete, and shipped on time
• Monitor workflow and help balance labor to meet volume demands
• Assist with complex orders, problem shipments, and priority fulfilment needs
• Ensure proper use of systems and inventory processes
• Identify and elevate inventory discrepancies or recurring issues

• Ensure picking and packing standards are followed consistently
• Perform quality checks to verify orders prior to shipment
• Identify opportunities to improve accuracy, efficiency, and organization
• Encourage team involvement in continuous improvement ideas (the good ones usually come from the floor anyway)

• Promote and enforce 6S initiatives across picking zones to support organization, efficiency, and safety.
• Ensure team members follow safety policies and proper material handling procedures
• Address safety concerns immediately and elevate when needed

• Share knowledge generously and support development of others
• Promote a culture of open communication, continuous learning, and shared responsibility for quality
• Collaborate closely with fellow leads and team members to ensure alignment, smooth handoffs, and operational consistency
• Participate in team building, training, and company-wide initiatives to strengthen engagement and performance
• Model AGS values in day-to-day interactions and decision-making
• Foster a workplace where people feel valued, respected, supported, and empowered to succeed
• Hold self and other accountable in a way that builds trust, clarity, and strong working relationships
• Perform other duties as assigned to support the company’s operational objectives.

• Orders are picked and packed accurately, efficiently, and on time
• The Picker-Packer team knows expectations and feels supported, but also accountable
• Errors and rework are…