Lead Picker - Packer

Overview

AGS Company Automotive Solutions is a trusted leader in the automotive aftermarket, serving customers for 95 years. We provide a wide range of products including brake, fuel, transmission, and specialty lines that keep vehicles on the road and performing at their best. Headquartered in Muskegon, Michigan, AGS is committed to operational excellence and continuous improvement across manufacturing, distribution, and customer service.

Our people are the foundation of our success, guided by our core values:
Give, Respect, Act, Innovate, and Lead
. These values shape how we work, collaborate, and grow together as a team. By combining strong Midwestern roots with forward-thinking innovation, AGS continues to expand its reach across global markets, driving progress and delivering solutions that customers can trust. At AGS, our values of Give, Respect, Act, Innovate, and Lead shape how we work together and deliver excellence in the automotive industry.

• Team Leadership & Accountability:
  Serve as the day-to-day lead for Picker-Packer, setting expectations for pace, accuracy, and teamwork
• Team Leadership & Accountability:
  Lead by example - jumping in, staying engaged, and modeling strong work ethic
• Team Leadership & Accountability:
  Provide real-time coaching, feedback, and direction to team members
• Team Leadership & Accountability:
  Hold the team accountable to standard work, quality, attendance, and safety expectations
• Team Leadership & Accountability:
  Support onboarding and training of new Picker-Packers to fill proficiency
• Picking & Packing Operations:
  Oversee daily picking and packing activities to ensure orders are accurate, complete, and shipped on time
• Picking & Packing Operations:
  Monitor workflow and help balance labor to meet volume demands
• Picking & Packing Operations:
  Assist with complex orders, problem shipments, and priority fulfilment needs
• Picking & Packing Operations:
  Ensure proper use of systems and inventory processes
• Picking & Packing Operations:
  Identify and escalate inventory discrepancies or recurring issues
• Quality, Accuracy & Continuous Improvement:
  Ensure picking and packing standards are followed consistently
• Quality, Accuracy & Continuous Improvement:
  Perform quality checks to verify orders prior to shipment
• Quality, Accuracy & Continuous Improvement:
  Identify opportunities to improve accuracy, efficiency, and organization
• Quality, Accuracy & Continuous Improvement:
  Encourage team involvement in continuous improvement ideas
• Safety & Workplace Standards:
  Promote and enforce 6S initiatives across picking zones to support organization, efficiency, and safety
• Safety & Workplace Standards:
  Ensure team members follow safety policies and proper material handling procedures
• Safety & Workplace Standards:
  Address safety concerns immediately and escalate when needed
• Culture &
  
  Collaboration:
  
  Share knowledge generously and support development of others
• Culture &
  
  Collaboration:
  
  Promote a culture of open communication, continuous learning, and shared responsibility for quality
• Culture &
  
  Collaboration:
  
  Collaborate closely with fellow leads and team members to ensure alignment, smooth handoffs, and operational consistency
• Culture &
  
  Collaboration:
  
  Participate in team building, training, and company-wide initiatives to strengthen engagement and performance
• Culture &
  
  Collaboration:
  
  Model AGS values in day-to-day interactions and decision-making
• Culture &
  
  Collaboration:
  
  Foster a workplace where people feel valued, respected, supported, and empowered to succeed
• Culture &
  
  Collaboration:
  
  Hold self and other accountable in a way that builds trust, clarity, and strong working relationships
• Culture &
  
  Collaboration:
  
  Perform other duties as assigned to support the company’s operational objectives

• Orders are picked and packed accurately, efficiently, and on time
• The Picker-Packer team knows expectations and feels supported, but also accountable
• Errors and rework are minimized through strong processes and attention to detail
• New team members are trained well and ramp up quickly
• The work area is organized, safe, and audit ready
• Communication between leads is proactive, respectful, and solution-focused