Operations Assistant

Position: Operations Assistant |
Meraki Talent is working with a Financial Services firm, looking to recruit an Operations Assistant to join the wider operations teams. You will be responsible for operational, and reporting support across several key operational functions. Looking at continuous improvement initiatives. The successful candidate will work closely with colleagues across Front Office, Operations, and other internal stakeholders to support the smooth running of business operations and help drive improvements in processes and service delivery.

Operational Duties:
Maintain and update team documentation and shared resources, including collaboration platforms, internal procedures, intranet content, and presentation materials. Prepare and circulate communications to internal teams and key stakeholders relating to operational updates, service improvements, and business matters. Manage requests for information relating to third-party providers, including valuations, statements, and transaction data. Coordinate and submit payment requests associated with third-party providers.

Assist with the management of shared inboxes and provide general administrative support to the team. Maintain the accuracy of operational tracking tools and reporting systems, contributing to monthly operational reporting. Provide administrative support for continuous improvement initiatives, including maintaining internal intranet content, assisting with internal recognition programmes, and supporting newsletters or communications. Ensure activities align with the principles and standards set by the UK financial services regulator and internal compliance and risk frameworks.

Person Specification Previous experience supporting the operations within financial services Strong analytical and problem-solving skills, with the ability to support root cause analysis and process improvements. Excellent communication skills, both written and verbal. Ability to build effective working relationships across multiple teams. High level of accuracy and attention to detail.