Carrier Compliance Specialist

About the Opportunity

For nearly 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, delivering tailored solutions across Less Than Truckload (LTL), Ground & Air Expedited Services, Full and Partial Truckload, Specialized Services, and Warehousing.

Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable logistics solutions - earning the trust of customers nationwide.

We are seeking a Carrier Compliance Specialist to support safe, compliant, and efficient transportation operations. This role is responsible for carrier onboarding, documentation verification, compliance monitoring, and accounts payable audit support. The position plays a key role in mitigating risk, maintaining carrier relationships, and ensuring adherence to regulatory and company standards.

• Review, onboard, and approve new transportation carriers in accordance with company policies and regulatory requirements
• Verify and maintain carrier documentation, including insurance certificates, operating authority, safety ratings, and contracts
• Monitor carrier compliance with FMCSA, DOT, and third-party compliance monitoring services
• Track insurance expirations and ensure timely renewals
• Conduct periodic carrier audits and compliance risk assessments
• Identify compliance gaps and work directly with carriers to resolve deficiencies
• Stay up to date on regulatory changes impacting carrier compliance

• Audit AP invoices for:
• Valid Proof of Delivery (PODs)
• Overages, shortages, and damage (OS&D)
• Billing accuracy and discrepancies
• Enter validated invoices into AP systems
• Respond to carrier payment and processing inquiries

• Communicate compliance requirements clearly to carriers and internal stakeholders
• Maintain accurate records in carrier management and compliance systems
• Support operations, procurement, and legal teams with compliance-related inquiries

• High school diploma or equivalent
• 1–3 years of experience in carrier compliance, transportation, logistics, or a related field
• Working knowledge of FMCSA, DOT, and transportation compliance regulations
• Experience reviewing carrier insurance documents, operating authority, and working with factoring companies
• Strong attention to detail and organizational skills
• Clear written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and transportation management systems (TMS)

• Associate’s or bachelor’s degree
• Experience with carrier onboarding platforms (RMIS, My Carrier Packets , Highway, or similar)
• Understanding of transportation risk management and insurance requirements
• Analytical mindset with strong problem-solving abilities
• Office-based role
• Regular interaction with carriers, brokers, and internal teams
• Standard business hours: 8:00 AM – 5:00 PM

• Competitive Hourly Pay
• Medical, dental, and vision coverage
• 401(k) with Immediate Vesting & Company Match
• Generous Time Off
• Accrued PTO, paid holidays, and an extra paid day off for your birthday

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are committed to creating an inclusive workplace that respects and celebrates the diverse backgrounds, perspectives, and talents of all employees.