Medical Assistant II - Heart and Vascular Center

Job Summary

Scheduled

Hours:

40

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures smooth running of the clinical office.

Patient Care Duties:

• Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications.
• Prepares for office hours by obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation:

• May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

Equipment and Supplies:

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions:

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Job Location /

Working Conditions:

• Normal office environment.
• Exposure to blood‑borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort:

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

Equipment:

• Office equipment.
• Clinical/diagnostic equipment.

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

• Basic Life Support – American Heart Association
• Basic Life Support – American Red Cross
• Certified Clinical Medical Assistant (CCMA) – American Association of Medical Assistants (AAMA)
• Certified Medical Assistant – American Association of Medical Assistants (AAMA)
• Certified Medical Assistant – American Medical Technologists (AMT)
• Certified Medical Assistant – National Health career Association (NHA)
• Registered/Certified Medical Assistant – American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) – American Association of Medical Assistants (AAMA)
• Registered Medical Assistant – American Medical Technologists (AMT)
• Registered Nurse (RN) – Illinois Department of Financial and Professional Regulation
• Licensed Practical Nurse (LPN) – Illinois Department of Financial and Professional Regulation
• Licensed Practical Nurse – Missouri Division of Professional Registration
• Medical Assistant – American Association of Medical Assistants (AAMA)
• Registered/Certified Medical Assistant – American Association of Medical Assistants (AAMA)
• Registered Nurse – Illinois Department of Financial and Professional Regulation
• Registered Nurse – Missouri…