AV Technologies Specialist

Founded in 1819, Norwich University is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC). Today we are a diversified academic institution that offers undergraduate and graduate degrees and professional certificates to adult learners online and to Corps and civilian lifestyle students on campus. Norwich faculty and staff challenge all of our students to push themselves academically, socially, and as leaders.

Our graduates build upon their Norwich educations to launch or grow careers and make outsized contributions to their communities, the nation, and the world.

Norwich University is located in the beautiful Green Mountains of Vermont, only 20 minutes from the state capital, Montpelier, and three hours from Boston or Montreal. It is a private institution nestled in a rural setting with a campus size of 1,200 acres.

Our excellent benefit package includes medical, dental, vision, group life, and disability insurances, flexible-spending accounts for health and dependent care, a 403(b) retirement plan with employer match, an employee assistance program, paid time off, use of the University pool and fitness center, and tuition scholarships for eligible employees and their family members. Some employees may qualify for the Public Service Loan Forgiveness Program on their Federal Student Aid Direct Loan balance.

For more information about our benefits, visit  .

Fulfills the mission of Norwich University by overseeing the technical operation, installation, maintenance, and management of audio and video systems across the university's academic and event spaces. Ensures the seamless installation, operation, and troubleshooting of AV equipment in classrooms, conference rooms, common areas, and other various locations across campus, including setup for special events. Also engages in project management, equipment procurement, and provide exceptional technical support to faculty, staff, and students.

This is a 40hour per week and 52weeks per year 1.0

FTE position.

• Installs and operates AV equipment for various university functions, including classrooms, auditoriums, conference rooms, and special events.
• Ensures all AV equipment is functioning correctly before, during, and after events.
• Monitors and self-deploys to rooms as needed when systems are down.
• Monitors the ITS ticketing system for tickets related to AV systems on campus to answer questions and resolve issues.
• Performs routine maintenance and troubleshoot issues with AV equipment.
• Repairs or coordinates repairs for malfunctioning equipment with outside vendors.
• Maintains an organized inventory of AV equipment and manage equipment checkouts within the ITS ticketing system.
• Manages small AV projects, applying expertise in AV systems, including digital signage, digital/analog interfaces, digital room schedulers, and video conferencing hardware/software.
• Oversees the exploration, research, purchase, installation, and integration of new AV equipment and services.
• Collaborates with external vendors on large AV projects for upgrades of current AV systems, or new construction scenarios.
• Collaborates with faculty and staff to plan and execute AV requirements for various projects and events.
• Provides training and technical support to faculty, staff, and students on AV equipment and systems.
• Develops and maintains user guides and documentation for AV systems.
• Stays updated on the latest AV technologies and recommend upgrades or new purchases as needed.

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, work groups or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• 2 years of college course work in Audio/Visual Technology,…