Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

* NO COLD CALLING! Our Customer Sales Representatives work hard to produce accurate estimates and thorough schedules to maximize the business.

What We Offer

* Starting pay: $18 per hour + commissions! (Our Sales Reps typically earn $25+ per hour)

* All inbound sales leads - NO COLD CALLING!

* Bonuses and incentives based on great performance!

* Medical and 401(k)

* Full-time work

Who We're Looking For

* No experience necessary - will train all applicable skills!

* Excellent customer service skills (friendly, courteous and helpful)

* Strong team player who works productively with a wide range of people and personalities

* Comfortable in a fast-paced environment; able to adapt quickly to changing priorities

* Exceptional organization and time management skills

* Ability to analyze and solve problems effectively

* Must be willing to submit to pre-employment background check and drug screen

Responsibilities

* Provide outstanding customer service on all calls and inquiries submitted online

* Recommend/sell moving services and products based on cost, availability and customer specifications

* Input information into internal move software to provide accurate moving estimates and schedule moves

* Achieve daily, monthly, and yearly sales goals and customer satisfaction goals

* Utilize your sales expertise to secure critical sales

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

* Prepare move-related paperwork and documents

* All other duties as assigned

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Northbrook, Illinois. The employer at this location is TMT Chicagoland, LLC.