Business Process Improvement Manager - Retail & Consumer

Business Process Improvement Manager - Retail & Consumer

Northbrook, IL, United States and 3 more

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The Business Process Improvement Manager is responsible for driving efficiency and optimizing processes across the retail and consumer business unit. This role partners with senior leaders and cross‑functional teams to identify opportunities, implement solutions, and lead change initiatives that enhance operational performance and customer experience.

• Manages projects that result in the overall improvement of business processes and efficiency.
• Develops process improvement plans that minimize resistance to change and maximize engagement.
• Partners with business leaders to understand and identify factors that optimize the business.
• Identifies and recommendations areas to focus resources and initiatives for process improvement projects.
• Influences and collaborates with senior leaders to drive global change through the application of analytical thinking and methods.
• Ensures projects meet objectives and schedules.
• Analyzes the cost analysis of all new projects and maintains costs within approved project budgets.
• May manage the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.

• University degree in Engineering, Business Administration or related field plus generally ten years of directly related experience.
• Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.
• Strong program/project management and leadership skills to manage projects utilizing personnel from multiple disciplines.
• Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
• Travel - 10‑20% in the US. International travel – 2‑3 times a year.

We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $100,000 to $120,000 USD and is based on multiple factors, including job‑related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.

This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full‑time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

• Job Identification 7682
• Job Category Finance
• Posting Date 12/08/2025, 08:37 PM
• Degree Level Bachelor's Degree
• Job Shift Day
• Locations 85 John Road, Canton, MA, 02021, US