Residential Program Manager

As a Residential Program Manager at Glenkirk, you will take a leadership role in overseeing the operations and management of our residential programs. Your responsibilities will include program development, staff supervision, and ensuring the delivery of high-quality services to individuals in our care. This position requires a strong combination of organizational, managerial, and interpersonal skills.

• Program Development and Implementation:
  • Develop and implement residential programs that align with the organization's mission and goals.
  • Ensure programs meet regulatory requirements and industry standards.
• Staff Supervision and Development:
  • Supervise, train, and mentor residential staff, providing guidance and support.
  • Conduct regular performance evaluations and facilitate professional development opportunities.
• Client Support and Advocacy:
  • Collaborate with case managers, healthcare professionals, and other stakeholders to ensure comprehensive support for residents.
  • Advocate for the needs and rights of residents, promoting a person-centered approach.
• Budget Management:
  • Oversee budgetary aspects of residential programs, including expenses, resource allocation, and financial reporting.
  • Identify cost-saving measures without compromising the quality of services.
• Quality Assurance:
  • Monitor and evaluate program outcomes, identifying areas for improvement and implementing corrective actions.
  • Conduct regular audits to ensure compliance with internal policies and external regulations.
• Crisis Management:
  • Develop and implement crisis intervention and response protocols.
  • Provide guidance to staff in managing challenging situations and emergencies.
• Community Engagement:
  • Establish and maintain positive relationships with the local community, service providers, and relevant agencies.
  • Promote community integration initiatives for program participants.

• Bachelor's degree in a related field (Social Work, Psychology, Human Services, etc.) required.
• Certification as a QIDP or eligibility for QIDP certification.
• Previous experience in program management, preferably in a residential or similar setting.
• Knowledge of applicable regulations and standards for residential programs.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Annual salary range of $60,000 to $65,000.
• Health, dental, and vision insurance options.
• Retirement savings plan.
• Professional development and training opportunities.
• A dynamic and inclusive work environment committed to making a positive impact on the lives of individuals in our care.