IT Senior Business Systems Analyst - Master Data Management

Job Description

The Senior IT Business Systems Analyst leads the strategy and implementation of enterprise-wide business systems.

Supports IT leadership with planning IT projects, ensuring goals and objectives are met within an arranged time frame. Ensures solutions meet or exceed customer expectations.

• Interfaces with system support and logs technical assistance requests as needed.
• Utilizes industry best practices to drive the implementation of business systems and acts as the SME (subject matter expert) on specific projects.
• Works with system support to resolve questions, problems, and enhancement requests.
• Gathers system requirements from business users and creates functional requirement documents.
• Consults with business and technical teams to define necessary requirements.
• Works through and contributes to all phases of development through the lifecycle of a project.
• Leads meetings to translate high level business requirements into functional specification and manages the specification changes.
• Supports other departments, divisions, and organizations as a liaison to IT.
• Contributes to all phases of system development through the analysis of business requirements, business design, business development, client training, data conversion, testing and maintenance.
• Prepares reports, process flow diagrams, and recommendations for business solutions while ensuring conformity with other business areas.

• Design solutions and processes for the Master Data Management Applications.
• Understanding broader business drivers to map business needs to process & functional solution design.
• Build proof-of-concept (POC) for potential new solutions and technologies.
• Work closely with Data stewards, sales, marketing, customer support & other operations teams that work on Master data domains and then partner closely with IT development team for creation of Business and Functional requirements document.
• Act as liaison between the Project Manager and project team to define business requirements, build test scenarios and establish a business requirements traceability matrix.
• Facilitate requirements gathering and process mapping workshop.
• Perform gap analysis between business requirements and MDM tool capabilities and participate in end-to-end implementation planning including issue management and change management.
• Work on Data Profiling, Data Analysis and Data Validation activities.
• Writing and executing QA and SIT test cases.
• Manage UAT with end users including coordination and user acceptance sign off.
• Preparation of user documentation and training documentation as necessary.
• Leverage business knowledge and expertise to drive business process improvements.

• University degree in Computer Science or a related discipline.
• Experience managing and assisting as a lead on teams for IT projects & programs.
• 7+ years of experience in a successful and professional business/systems analysis or data analyst roles.
• 3-5 years of relevant experience in Master data management, Data Quality, CRM domains.
• Strong business acumen and prior experience working with at least one MDM domain (Customer, Product, Location, Supplier etc.).
• Highly organized. Ability to coordinate effectively across cross-functional teams.
• Excellent communication skills and attention to detail.
• Ability to work cross functionally with other departments to achieve goals.
• Experience working with Third party data providers like D&B, Address Doctor a plus.
• Strong SQL skills with the ability to perform effective querying involving multiple tables and subqueries.
• Should be Detailed Oriented in terms of reviewing & analyzing the data.

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make…