Senior IT Business Analyst - PLM

Bell Northbrook
500 Academy Dr
Northbrook, IL 60062, USA

Join Bell Flavors & Fragrances, Inc.—a global leader in flavor and fragrance innovation as our next Senior IT Business Analyst – PLM
. In this high-impact role, you’ll partner directly with business leaders to shape, optimize, and advance our ERP and PLM systems across the enterprise.

The Senior IT BA – PLM serves as a strategic partner to business teams, driving analysis, solution delivery, and sustained operational excellence. You will support global rollouts, continuous enhancements, and long-term lifecycle management of ERP/PLM platforms—leading cross-functional initiatives and serving as a subject‑matter expert across systems and processes.

• Lead multi‑department efforts to assess system challenges, opportunities, and cross‑functional impact.
• Conduct advanced business analysis, including requirements gathering, process evaluation, and complex problem resolution.
• Serve as the escalation point for high‑priority, business‑critical issues
• Coordinate and deliver ERP/PLM training with business process owners.
• Lead documentation of implementations, enhancements, and maintenance releases.
• Manage ERP/PLM system changes, including testing, workflows, and periodic maintenance cycles.
• Evaluate and improve business processes, drive adoption of optimized solutions.
• Build and maintain productive vendor relationships to ensure stability, upgrades, and application support

• BA/BS in Finance, Management, Operations, or IT—or equivalent experience.
• 5+ years ERP and/or PLM experience.
• Exceptional customer service orientation and strong communication skills. Advanced analytical, documentation, and problem‑solving skills.
• Leadership capability with experience coordinating diverse cross‑functional teams.
• Deep business judgment and process optimization expertise.
• Experience in interpreting business requirements into system design.
• Strong interpersonal and relationship‑building capability.
• Ability to work independently with excellent organization and self‑
• Flexibility with working hours and availability for global travel.
• Industry experience in the flavor and fragrance sector is a plus.

• Competitive salary range of $100,000 - $130,000
• Full‑time benefits package
• Opportunities for professional growth and development
• Be part of a supportive and collaborative team
• Commitment to diversity and inclusion

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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