Patient Scheduling Coordinator - Greek Speaking

Overview

Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We are building a culture where innovation, compassion, and accountability thrive.

We look forward to meeting you!

Why You ll Love Working with us:

• 🚀 Rapid career advancement
• 💼 Competitive compensation package
• 🤝 Positive, team-oriented environment
• 🏥 Work with cutting-ed technology
• 🌟 Make a real impact on patients  lives
• 📈 Join a fast-growing, mission-driven company

Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator - Patient Engagement & Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.

If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization—apply online today! No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.

• Location:
  
  Northbrook, IL
• Schedule:
  
  Full-time, Monday through Friday
• Bilingual
  
  Required:
  
  English & Greek
• Compensation: $20-$23/hr based on experience and qualifications

• Handle inbound and outbound calls in a high-volume environment
• Use persuasive communication techniques to overcome objections and secure patient appointments
• Present a positive, professional, and energetic approach to patients
• Meet and exceed key performance metrics (KPIs) related to scheduling and retention
• Educate patients on services, benefits, and appointment details
• Proactively follow up with patients to ensure continued care and appointment attendance
• Resolve patient concerns efficiently while maintaining a high level of customer service
• Accurately enter patient information and schedule appointments in the system
• Work collaboratively with the team to drive patient engagement and retention
• Adhere to scripts, decision trees, and compliance protocols
• Additional duties as required

• Handle inbound and outbound calls in a high-volume environment
• Use persuasive communication techniques to overcome objections and secure patient appointments
• Present a positive, professional, and energetic approach to patients
• Meet and exceed key performance metrics (KPIs) related to scheduling and retention
• Educate patients on services, benefits, and appointment details
• Proactively follow up with patients to ensure continued care and appointment attendance
• Resolve patient concerns efficiently while maintaining a high level of customer service
• Accurately enter patient information and schedule appointments in the system
• Work collaboratively with the team to drive patient engagement and retention
• Adhere to scripts, decision trees, and compliance protocols
• Additional duties as required

• Health insurance (medical, dental, vision)
• Retirement Plan
• Paid time off (PTO) (vacation, sick)