Operations Associate

About The Role

We’re a growing indoor golf technology startup looking for an Operations Associate to help design, build, and run the systems that power our venues and franchise operations. This is kilometers new, onsite role with meaningful ownership, ideal for someone early in their career who enjoys identifying operational inefficiencies, designing better workflows, and executing improvements that make a real impact.

• Identify operational inefficiencies across sales, marketing, venue, and franchise workflows
• Design and document improved processes, frameworks, and execution plans
• Build and implement operational systems that support customer engagement and experience
• Create outlines, playbooks, and wireframes for teams to consistently execute programs
• Support the rollout of systems and processes across company-owned venues and franchise locations
• Execute and manage project implementation (e.g., APIs, , internal tools) to streamline workflows
• Work closely with leadership and cross-functional teams to ensure smooth implementation
• Monitor performance, gather feedback, and iterate to continuously improve operations

• 0–2 years of experience in operations, business systems, project coordination, or a related field
• Strong problem‑solving mindset with the ability to identify inefficiencies and propose solutions
• Comfortable creating process documentation, workflows, and execution plans
• Abilityhalb take projects from idea → outline → execution → refinement
• Strong organizational skills and attention to detail
• Comfortable working in a fast‑paced, onsite startup environment
• Clear communicator who can work across teams and functions

• Experience with workflow automation tools (e.g., , Zapier, or similar)
• Familiarity with APIs or integrating systems
• Experience supporting sales, marketing, or customer experience operations
• Interest in golf, hospitality, or multi‑location businesses
• Exposure to franchise or scalable operations models

• Join a high‑growth indoor golf technology company at an early stage
• Play a key role in shaping how our venues and franchisees operate
• Work directly with leadership and see the immediate impact of your work
• Gain hands‑on experience in operations, systems, and process improvement
• Clear growth path as the company scales
• Competitive base salary with long‑term upside

Submit your resume and a brief note highlighting any experience with operations, process improvement, or systems implementation.