Retail Customer Service Associate
Job in
Northborough, Worcester County, Massachusetts, 01532, USA
Listed on 2026-02-28
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-02-28
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
BJ's Wholesale Club - - Responsibilities:
Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner;
Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary;
Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols;
Reviews and maintains the AP Alert Binder according to AP standards;
Monitor member and visitor traffic entering and exiting the club
Position Requirements
10+ Years
work experience
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