Account Manager - Lumber; Sales & Marketing

Job Summary

The activity of Green First Forest Products is rooted in the forest! For us, well‑managed forests really make sense for our business, our communities, and the environment. We have a deep connection to Canada’s forest lands and sustainability. If this commitment to the environment and Canada’s forests resonates with you, come join our team.

Position: Account Manager – Lumber (Sales & Marketing)
Location: Remote

• Live up to Green First’s values, principles, and guidelines.
• Bring an open and cooperative attitude to your job, contributing to our positive work environment.
• Comply with all health, safety, and environmental standards, as well as applicable regulations and laws.

• Ensure optimal use of resources and application of corporate financial controls, while working to optimize the overall profitability of the organization.
• Assist in fostering a positive health‑and‑safety culture.
• Deliver required sales volumes and manage sales plans with the Lumber Division.
• Negotiate pricing in line with agreed price authorization.
• Negotiate and maintain annual contracts with key customers that maximize contribution margins.
• Engage in regular communication with current and potential customers through email, phone calls, and in‑person visits.
• Develop and maintain the customer base and establish high‑level relationships with their accounts, in accordance with group guidelines.
• Oversee customer service by coordinating with logistics and supply teams to ensure customers’ demands are being successfully met.
• Resolve complaints in a timely manner to minimize costs.
• Assist in the planning and preparation of marketing and promotional material.
• Identify competitive advantages and leverage those to increase margins.
• Assist in establishing credit and managing accounts receivables.
• Assist in improving customer service and other internal procedures.
• Assist in the forecasting of short‑term and medium‑term sales opportunities.
• Manage inventory levels through contract opportunities and spot sales to ensure inventory targets are achieved.
• Collect information related to regional issues and trends to allow the division to take appropriate action to ensure short and long‑term positioning within the region and accounts.
• Support the development of quarterly forecasts, annual marketing and sales budgets, and 5‑year plans.
• Identify customer needs and translate them into value‑added propositions, which increase sales.
• Prepare and distribute sales administrative reports in a timely manner to ensure robust cross‑departmental communication.
• Operate within sales expense guidelines.
• Advise and/or recommend changes or opportunities outside of your direct area of accountability that will contribute to optimising the short and long‑term growth objectives of the division.
• Build positive and productive relations within the departments and with all customers, both current and prospective. Foster collaboration and trust across department lines.
• Adapt quickly to constantly changing circumstances in a highly dynamic role.
• Other related duties as assigned.

• Degree from an accredited college and/or university with a preference for a business degree.
• At least 3 to 5 years of experience in sales, business development, account management and/or customer service – required.
• Experience in an industrial manufacturing environment is preferred. Knowledge of manufacturing processes, customer service, logistics, sales and marketing procedures, finance and accounting principles as it pertains to KPIs and P&L analysis and order flow management is essential.
• Knowledge of international culture and business practices.
• Bilingual:
  Proficiency in both French and English an asset (preferred not required).
• Proficiency with computer software such as Microsoft Office, Excel, & PowerPoint – required.
• Occasional travel within North America – required.
• Valid passport – required.
• Valid driver’s licence – required.

Please send your resume and cover letter to: Please include the job title in the subject line of your email.

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