Customer Service Clerk; Part-Time

Applications are invited for a Part-Time (on call as required) Customer Service Clerk. Under the direction of the Customer Service Supervisor, this position is responsible and accountable for providing excellent customer service in a professional and courteous manner. The position is also responsible for a variety of administrative duties associated with the service delivery of the Customer Service Centre.

Qualifications:

• Minimum Grade 12 education or equivalent acceptable experience
• Two (2) years recent experience in a substantially similar work environment
• Two (2) years recent experience in cash handling
• Ability work quickly and accurately under pressure
• Demonstrated excellent customer service skills
• Demonstrated excellent written and verbal communication skills
• Demonstrated organizational and decision-making skills
• Demonstrated ability to work independently and in a team environment
• Knowledge of and ability to interpret City by-laws
• Proficient in computer applications, i.e, Microsoft Office 2010+, CLASS, Sunguard
• Good working knowledge of office methods and procedures

Status: Permanent Part-Time

Hours of Work: On call - as required

Consideration of applications will begin immediately. Qualified individuals interested in being considered for this position are requested to submit a resume and covering letter inone PDF document via email to: .Please identify thePosting E-08in the subject line. This ad will remain posted until it is filled. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

Accommodation will be provided in all parts of the hiring process as required under the City of North Bay’s Accessibility Policy. We encourage applicants to make their needs known to Human Resources in advance.