Retail Sales Advisor

What's the opportunity?

As part of the Retail team, you’ll be based within our store in Northampton welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with commission.

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5‑star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when needed
• Help to keep our showrooms warm, friendly and safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

• Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
• In this store, our Retail Sales Advisors earn on average £800 - £1,200 per month on top of their basic salary, although there’s no limit on how much you can earn
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays, including bank holidays
• Employee benefits platform access to hundreds of high‑street discounts and more holiday, gym, cinema, e‑voucher, cashback and other discounts
• Colleague discount
• Career progression
• Enhanced Maternity, Paternity and Adoption leave
• Access to our dedicated Employee Assistance Programme – free advice and information on a range of topics
• Virtual GP Access to a GP service 24/7
• Salary finance scheme
• Pension scheme
• Death in Service
• Life assurance

The most important thing for us is that you’re the right fit for our team. If you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game‑changer; personality and the ability to learn new skills are just as important.

• Sales driven with a passion for delivering a 5‑star customer experience
• Experience with in a customer‑facing role
• A real people person with the ability to build strong relationships with customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilience, self‑starter and a can‑do attitude