Business Manager

As a Business Manager, you will provide strategic, analytical, and operational support across cost management, workforce planning and governance. You will manage headcount, hiring, investment oversight, financial performance and cost management across Business Banking. You will work closely with Finance, HR, Transformation and Business Banking leadership and Business Managers to ensure effective decision‑making aligned to the Target Operating Model.

To be a successful Business Manager - Business Banking, you should have experience with:

• Proven experience in Business Management or Finance Business Partnering.

• A solid understanding of cost management and workforce planning.

• High attention to detail with an analytical mindset, and solid Excel/MI proficiency.

• Stakeholder management.

Some other highly valued skills may include:

• Data visualisation.

• Knowledge of business banking.

• Finance experience.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking, as well as job-specific technical skills.

This role can be based in either London, Northampton, or Knutsford.

To learn more about the role, you are invited to join a drop-in call on Tuesday 24th March at 11:05am via-

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

• Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
• Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
• Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues…