Repairs Manager

Overview

Principal Property Services Limited are a property repair and restoration business specialising in household insurance claim repairs throughout the East Midlands, delivering high‑quality reinstatement works for homeowners, loss adjusters, insurers, and delegated authorities. We are seeking an experienced Repairs Manager to oversee our directly employed trades and specialist subcontractors, ensuring projects are completed safely, efficiently, on budget, and to the highest standards.

Role Purpose

The Repairs Manager is responsible for the planning, scheduling, coordination, and delivery of repair projects from instruction to completion. This includes managing trades, liaising with customers and insurers, ensuring compliance with HSE regulations, maintaining job progress, and safeguarding service quality.

Key Responsibilities

* Manage day‑to‑day operations of repair projects across multiple live sites.

* Plan and allocate work to employed trades and specialist subcontractors.

* Ensure all works are completed to insurer requirements, schedules of works, and service-level expectations.

* Conduct on‑site inspections, record progress, and maintain accurate documentation.

* Monitor budgets, variations, materials, and timelines to achieve financial and operational targets.

* Oversee compliance with Health & Safety (HSE), including RAMS, site audits, and toolbox talks.

* Communicate with customers, loss adjusters, surveyors, and internal teams.

* Identify, address, and resolve issues impacting quality or project delivery.

* Uphold high standards of customer care throughout the claim life cycle.

Essential Requirements

* Strong experience managing repair, reinstatement, or residential construction projects.

* Proven background working with trades and subcontractors.

* Good knowledge of insurance claim reinstatement (fire, flood, escape of water, impact damage, etc.).

* Excellent organisational and scheduling skills.

* Confident communicator with strong customer‑facing ability.

* Practical understanding of HSE site compliance.

* Ability to manage multiple projects at once in a fast‑paced environment.

Desirable Qualifications

* Trade background or construction management experience.

* IOSH or similar HSE qualification.

* Experience with job management software.

* Full UK driving licence