Revenue Manager

1-3 months contract with a Local Authority Job Summary

The Revenue Manager is responsible for the strategic direction and operational management of the Council Tax Business Rates (NDR) and Inspections services. Reporting to the Assistant Director of Revenues and Benefits, the role ensures legislative compliance, maximises income, drives digital efficiency and leads a team of seven Team Leaders. The post-holder deputises for the AD, provides expert advice and contributes to business transformation initiatives within the Revenues service.

• Oversee the delivery of Council Tax and Business Rates billing and recovery services.
• Ensure compliance with legislation, policies and statutory returns.
• Lead, coach and manage a team of Team Leaders, monitoring performance and promoting high standards.
• Provide expert advice on Council Tax, Business Rates and related legislation.
• Manage budgets and resources efficiently within the Revenues service.
• Implement Business Rates revaluations and ensure accurate rating lists.
• Analyse management information to support decision‑making and business objectives.
• Deputise for the Assistant Director, producing reports for Executive Leadership Team and elected members.
• Promote digital efficiency through effective use of Office 365 and internal IT systems.
• Support business transformation change initiatives and workforce planning.

• Extensive knowledge of Council Tax and Business Rates legislation and best practices.
• Proven experience in managing teams and delivering high performance.
• Strong interpersonal and consultative skills with the ability to influence stakeholders.
• Experience in policy development, project management and business transformation.
• Ability to analyse and interpret management information for strategic decision‑making.
• Competent in Office 365 (Teams, One Drive) and relevant IT systems.
• Ability to work under pressure and solve complex problems creatively.
• Experience in workforce planning and budget management.

• Degree‑level education; IRRV Level 7 qualified (postgraduate / project‑management qualification desirable).
• 37 hours per week, Monday to Friday 09:00‑17:30.
• Hybrid working: up to 3 days remote per week.
• Basic DBS check is required for this role.