Zoho Solutions Consultant

Zoho Solutions Consultant Thoughtlogik Technology Solutions Pvt Ltd
• Northampton, NTH, gb

Thought Logik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner
, helping ambitious businesses design and implement scalable systems across Sales, Marketing, Operations, and Finance. We specialise in structured, process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems, delivering both functional consulting and technical execution to drive measurable outcomes. With a UK-led client strategy and a strong offshore delivery centre in India, we combine strategic thinking with disciplined execution to deliver high-quality solutions  mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision, unlock sustainable growth, and build organisations that endure.

• Lead discovery workshops and requirements gathering sessions
• Understand client business processes across different functions such as Sales, Marketing, Operations & Finance
• Translate business requirements into functional, technical specifications, process maps and solution design
• Define implementation scope aligned with budget and timeline

• Own (front-end) delivery of assigned projects
• Effectively coordinate with our offshore development teams to execute requirements
• Validate functional builds before client review
• Manage project milestones, risks, and change requests
• Manage client expectations and set realistic deadlines
• Ensure projects are delivered within agreed scope and commercials

• Act as primary relationship owner for assigned accounts
• Conduct regular review calls and quarterly business reviews
  
  Identify optimisation, automation and upsell opportunities
• Support renewals and commercial discussions in collaboration with leadership
• Maintain strong stakeholder relationships across client organisations

• Drive user adoption through training and walkthroughs
• Ensure systems are aligned to measurable business outcomes
• Proactively flag risks or client dissatisfaction
• Maintain high client retention and satisfaction scores

• Delegate technical tasks clearly to development team
• Provide structured briefs and documentation
• Ensure timesheets, forecasts and resource allocation are accurate
• Contribute to internal process improvements, best practices and organisation activities including content creation, newsletters, events and trade shows

Key Skills & Experience

Required:

• Experience implementing CRM / ERP / business systems and strong experience of end-to-end lifecycle of software project delivery
• Strong understanding of business processes (Sales, Marketing, Operations, Finance) and process mapping
• Experience managing client relationships
• Ability to translate business needs into system solutions
• Strong communication and stakeholder management skills
• Comfortable managing multiple projects simultaneously
• Self starter with robust communication skills

Preferred:

• Experience with Zoho, Salesforce, Odoo or similar platforms
• Basic knowledge of Deluge, APIs and integrations
• Experience working with offshore development teams
• Experience managing change within organisations
• Exposure to AI

• Be curious:
  We embrace change and innovation, constantly seeking new technologies and methodologies to drive growth.
• Be accountable:
  Our focus is on delivering the highest quality and achieving outstanding results, attentive to both the details and the bigger picture.
• Be respectful:
  We value diverse opinions and perspectives, fostering a culture of honesty and transparency.
• Be positive:
  We focus on growth opportunities, always seeking solutions rather than dwelling on problems.
• Be ambitious:
  Our aim is continuous learning, growth, and advancement.

Perks:

• 23 days holiday, plus bank holidays – minimum.
• Hybrid working - Weekly 4 Days Office based + 1 Day WFH
• Engaging social events including Christmas party
• Contributory pension scheme.
• Life Insurance

Salary: DOE

Please note: This role is UK-based and we not offer visa sponsorship.