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HelpDesk/Support Technical Support IT Support

Entry-Level Service Desk Analyst - IT Support & SLA Focus

Job in Northampton, Northamptonshire, NN1, England, UK
Listing for: MAX FORTUNE, INC.
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading IT firm in Northampton is seeking a Support Service Desk Analyst to assist in managing service desk operations. You will support the development of Associate Service Desk Analysts while ensuring calls and tickets are handled according to service standards and SLAs. Your empathetic approach will be essential in providing excellent customer service to all users, particularly those less familiar with ICT.

This entry-level position offers a chance to begin your career in IT support.
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