GP Administration Team Leader

Moulton Surgery is a NHS general practice that has been in existence for over 100 years. Our aim is to provide a traditional style of personal, accessible, family medical practice delivering high quality evidenced based care in an environment that encourages innovation. We have a strong team to provide this.

We are looking to recruit a flexible, self-motivated and hardworking person to join our busy administration department and provide extra duties as a Team Leader, working 34 hours (part time) Mon-Fri, with a day off on a Tues (TBC)

To support the Senior Management Team to ensure the delivery of high-quality administration in primary care through the effective organisation and delivery of services.

To work in collaboration with other members of the Management Team to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe, and effective working environment.

To be responsible for the leadership for all operational functions delivered by the administration team. To act as a role model, demonstrating and promoting the standards expected by the practice and creating the energy and enthusiasm for the service.

Main Responsibilities

• Primarily to undertake administrative tasks in conjunction with the other members of the administration team, additionally:
  
  -
• To line manage the practice administration team
• General maintenance of IT within the Practice
• Ensuring that Clarity Team Net/compliance documents are updated and actioned
• To assist the Deputy Practice Manager with delivering Qof.
• To flexibly assist the Partners and Practice Manager with project based administrative work.
• Research admin to ensure practice RSI scheme targets are met and studies are completed
• Manage safety alerts for the practice sharing information, actioning alerts and recording appropriately
• Inviting and recalling patients for eligible health checks and routine checks
• Daily S1 rota monitoring with Reception Team Leader to ensure service is not compromised

Our vision is to help our patients lead the best possible life from the cradle to the grave.

• 14,500 patients, Semi-rural,low deprivation, dispensing, high QoF achievement, CQC Good rating (May 2025)
• Branch surgery at The University of Northampton with a large student population
• Supportive clinical teamof 5 Partners, 3 Salaried GP's, 2 ANPs, 1 ACP, 4 Practice Nurses, 1 HCA. Excellent non-clinical team to include Patient Service Advisors, GP Administrators, Dispensers, Deputy Practice Manager and Practice Manager. A rangeof PCN ARRS staff to include Clinical Pharmacists, Pharmacy Technicians, Physiotherapists, Safeguarding Co-Ordinator, SPLW, Ageing Well Nurse

Our Vision: To help our patients lead the best possible life from the cradle to the grave

Our Mission: To deliver the most effective and personalised Health and Wellbeing service that improves Quality, Outcomes and clinical standards for all of our patients

GP Administration

Daily Maintenance and processing of computer links/tasks/transactions with applicable Registration Department and Hospitals.

Maternity Service administration.

Patient registrations, Temporary Residents, Immediate and Necessary

Changes of address

Deductions

Processing electronic correspondence ie OOH reports and hospital correspondence and other Systm One tasks.

Cervical cytology administration including prior notification lists, quarterly targets and audits.

Taking telephone calls and answering queries via Anima.

Typing and administration, to include invoicing of private work ie medical reports, solicitors requests.

Human Resources

• To line manage all staff working within the practice administration team ensuring the efficient workflow of the team and all processes responsible for.
• Coordinating the provision of administration staff ensuring sufficient cover is provided for periods of leave and other staff absences. Ensure contingency plans are in place for all leave, including unforeseen absence.
• Undertake the annual performance review of the administration team including identifying training and development needs.
• To take responsibility for new staff including their induction, training and ongoing…