Field Service Engineer

Why Choose This Company?

Comprehensive Training and Development:
Benefit from ongoing product training, both in-house and from leading suppliers, ensuring you stay at the forefront of industry advancements. Additionally, you will receive sales and safety training to support company objectives.

Career Progression:
As the team expands, so do your career opportunities. This company is committed to fostering internal talent and promoting from within.

Competitive Compensation and Benefits:
Enjoy a salary up to £36k reflective of your experience plus bonuses, along with a generous holiday allowance of 25 days per annum plus bank holidays. Additional benefits include a Health Cash Plan, Employee Assistance Programme, Life Assurance, and a Workplace Pension Scheme.

Work-Life Balance:
Standard working hours are 08:30 – 17:00 Monday to Thursday and 08:00 – 16:30 on Fridays, with a flexible approach to accommodate client and business needs. NO SHIFT WORK, NO WEEKENDS!!!

As a Field Service Engineer, you will be instrumental in servicing and maintaining a diverse range of personal safety equipment and fixed gas detection systems. Your expertise will ensure compliance, reliability, and user confidence across client sites.

• Service and maintenance of portable gas detectors, SCBA, Escape Breathing apparatus, and fall arrest and lifting equipment.
• Set up and commissioning of new gas detection systems.
• Building trust-based relationships with clients and identifying additional safety equipment needs.
• Ensuring customer satisfaction to drive repeat business.
• Completing all relevant paperwork and updating the CRM database.
• Providing vital data for management reporting and supporting the workshop as needed.

• Minimum of 2 years’ proven engineering experience as a Field Service Engineer or a Static Engineer/Technician, ideally within the safety equipment industry.
• Background in utilities, engineering, or construction sectors preferred.
• Knowledge of fixed gas detection systems, SCBA equipment or lifting equipment is desirable.
• Demonstrated experience in fault‑finding and effective decision‑making.

• Excellent customer service abilities with strong interpersonal skills to work with customers on their company premises.
• Capable of working independently and collaboratively within a team.
• Self‑motivated, proactive, and able to take initiative.
• Clear and confident communicator, both verbally and in writing.
• Results‑driven, dynamic, and enthusiastic.
• Strong time management and prioritisation skills, with the ability to multitask effectively.
• Positive and adaptable attitude, comfortable in a fast‑paced environment.
• Demonstrates ownership of personal development and a willingness to learn.
• Competent in using IT systems and business software.

Join a team where your skills and dedication will be valued and rewarded as a Field Service Engineer.