Planned Investment Officer
Listed on 2026-03-02
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Business
Operations Manager
About Sage Homes
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.
The Role
This is a brand new role here at Sage Homes, as a Planned Investment Officer, you'll play a key role in delivering Sage's cyclical and long-term investment programmes, ensuring homes are well-maintained, energy-efficient, and meet customer needs. This is a high-impact role where you'll blend data insight, project delivery, and excellent customer communication to shape future investment decisions. This is a hybrid role based out of our Northampton office 3 days per week and 2 days remotely if required.
Key Responsibilities- Deliver day-to-day management of cyclical works and planned investment programmes.
- Support specification, procurement, programming, budget management and quality assurance.
- Provide accurate customer data to contractors in line with GDPR and reasonable adjustments.
- Analyse customer satisfaction, identify trends, and report insights to the business.
- Coordinate orders, invoices, performance updates, and project documentation.
- Highlight risks, propose solutions, and support process improvements across investment programmes.
- Experience delivering planned works programmes, ideally within the Affordable Housing sector.
- Proven ability to manage contracts, resolve defects, and ensure performance standards are met.
- Strong customer-service mindset with excellent communication and consultation skills.
- Confident using MS Office and CRM systems to maintain accurate project and stock data.
- Strong organisational skills with the ability to work independently and as part of a team.
- Knowledge of property maintenance and retrofit processes is desirable.
We are committed to ensuring you have the best career here well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.
Culture And BenefitsAt Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.
To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year's service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension - matching personal contributions up to 5%
- Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
- Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
- Wellbeing support through Mynd Up
- Two days' paid volunteering leave a year, allowing you to support causes you care about
- Charity fundraising support, with match-funding up to £1,000 for good causes
We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.
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