Field Service Engineer

Field Service Engineer page is loaded## Field Service Engineer locations:
Northampton
-Warehouse time type:
Full time posted on:
Posted Todayjob requisition :
JR
- ** Cardiac Services
** was founded in Belfast in 1969 and is at the forefront of supplying and supporting diagnostic and measurement equipment in the Irish and UK Healthcare markets. The Company's focus is mainly on ICU, Coronary Care, Operating Theatre and Maternity departments. The business comprises a number of Divisions with Pre-hospital specialising in the supply of AEDs, training devices and primary care/GP supplies.

The Hospital Division is mainly focused on Patient Monitoring, Cardiology, Surgical Scopes, Clinical Information Systems and Fetal monitoring.
** The role
** Cardiac Services is recruiting a new position for a Field Service Engineer in our growing Service department. The successful candidate will play a vital role in maintaining a range of medical devices located in hospitals and other healthcare facilities throughout
** Midlands**. A portion of time will also be required to support devices returned to our Northampton facilities for servicing and repair. They will proactively manage customer relationships, understanding the need for excellent communication, high levels of Customer satisfaction, and regulatory compliance.
An attractive salary and benefits package is available for the right candidate for this role.
** The ideal candidate will be located within Midlands.
**** Key Outcomes
*** Installations of new equipment, routine preventative maintenance and repair visits across a range of supplied and supported medical devices. The range of equipment to be serviced includes but is not limited to Patient/Fetal monitoring, ECG Recorders, Cardiology management/information systems and Diagnostic Imaging ancillary equipment. Whilst work will mainly be in the assigned geographical area, there will be occasions where working in other parts of the UK and Ireland will be required.
* Comply with protocols relevant to our group-wide ERP and service management system.
* Liaise with customer support administration on a regular basis. Timely submission of electronic service reports and associated documentation for further processing and invoicing.
* Work undertaken by engineers must comply with the relevant Company Quality procedure relating to that service or activity.
* Attend training courses provided locally and at various manufacturers' facilities abroad.
** Key Skills & Experiences
**
* Qualifications:

a minimum HNC/HND-ordinary Bachelors degree or equivalent experience in Clinical engineering, electronic servicing, Mechatronics, Physics, or related discipline
* Experience in medical device service or electronic equipment is essential.
* 2 to 5 years of field service experience is essential.
* The candidate will be comfortable working with IT systems and networks. Although not required, an IT-related qualification would be an advantage.
* Full clean driver's license.
* Good analytical thinking and troubleshooting skills to resolve engineering problems.
* Customer focused with excellent written and oral communication skills. The role is customer facing, so the candidate will be approachable, personable and a team player with an ability to strike a professional rapport with a wide range of customers including Clinicians, Estates and EBME departments. This is an ideal opportunity for a dynamic, self-motivated individual who is enthusiastic and willing to learn in an exciting, rewarding and expanding environment.

OEM training will be provided along with continued support and coaching from management and colleagues within the Clinical engineering team.
** Uniphar Background
** Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland.  Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics, Benelux, Germany and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions;
Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access.**#1 Top Workplace in the area.*
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