Clinical Operations Supervisor

Overview

Hearing Screening Associates is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

Hearing Screening Associates (HSA) is a full-service company that offers an all-inclusive service for screening the hearing of newborn infants. The concept covers everything from personnel and testing to equipment to reporting and billing.

Hearing Screening Associates is hiring for a Clinical Operations Supervisor responsible for providing leadership and oversight of the day-to-day operations of the Newborn Hearing Screening Teams and the hospitals they serve. They will be responsible for their respective hospitals; ensuring all newborn infants hearing is screened before discharged from the hospital.

This is your opportunity to make a difference, one baby at a time. This is a full-time role.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new screeners at assigned hospitals.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of screeners in accordance with company policy.

Duties/Responsibilities:

• Responsible for the oversight of all newborn hearing data for assigned hospitals.
• Compiles & reports data to HSA and hospital management as needed.
• Supports screeners and hospital staff as on-site resource.
• Conducts training sessions and competency checks as needed.
• Performs duties of Newborn Screening Technician as needed.
• Ensures data accuracy for newborns requiring additional screening.
• Communicates with facility that conducts follow-up testing and ensures we obtain best possible information on results of diagnostic testing.
• Maintains accurate Hi Track data.
• Executes state’s EHDI Rules, Regulations and Guidelines.
• Oversight of timely and accurate onboarding of screeners by monitoring the onboarding document.
• Ensures accurate delivery of billing documents for all assigned hospitals.
• Contributes actively with improvement of the screening service to ensure delivery matching hospital’s needs.
• All other duties as assigned.

Education and Experience:

• High school diploma or equivalent.
• Audiology degree, RN or other significant experience in newborn hearing screening required; must maintain licensure if required within the assigned regional states.
• Experience leading a team in a hospital setting, a plus.
• Knowledgeable of Audiology Equipment and Uses.

Travel:

• Ability to travel 20-25% with overnight stays may be required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must maintain updated immunization records.

Employment is contingent upon the following:

• Clear seven (7) year background check
• Verifiable prior employment including title and dates of hire.
• Criminal history
• Education
• Must pass Drug Test

Hearing Screening Associates is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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