Case Manager

Location:

Grace House, 143 West Street, Northampton, MA 01060, USA

The Center for Human Development (CHD) is seeking a Case Manager to join our team at Grace House, a residential treatment program for mothers in early recovery. The program can house up to twelve mothers with children in a collective living environment, building a recovery community and encouraging peaceful living.

The Case Manager provides support services to women with children and/or pregnant in a comprehensive six-to-nine‑month residential treatment program. The manager assists referred individuals in need of substance abuse treatment by providing the education and support needed to establish a clean and sober way of independent living and by helping clients access community resources and mitigate barriers to success. We strive to provide each family with a safe, nurturing environment where mothers and their children can experience success.

Schedule:

11:00am‑7:00pm, Tuesday‑Saturday.

• Provide service coordination and linkages to the community
• Develop helping relationships using programmatic structure and evidence‑based models including Motivational Interviewing (MI)
• Connect clients to varying community entities and help find resources for successful treatment and discharge
• Facilitate groups for up to 12 women at a time
• Assist clients in obtaining benefits, housing and health care as needed
• Provide support and participate in the development, revision, and utilization of relapse prevention and/or safety plans
• Encourage and facilitate utilization of clients’ natural support systems as well as recovery‑oriented, peer support and self‑help services
• Assist in data collection and tracking for grant evaluation
• Maintain and update appropriate treatment plans for residents

• Bachelor’s degree from an accredited institution or at least three years of relevant work or lived experience acceptable by MBHP waiver
• Ability to pass certification for CPR and First Aid
• Valid driver’s license and ability to provide transportation as needed
• Ability to counsel and support clients with co‑occurring and/or substance use disorder diagnoses
• Demonstrated knowledge of trauma‑informed care
• Bilingual in Spanish/English encouraged

The ideal Case Manager requires empathy and a high level of patience as minor and major setbacks often occur during the recovery process. Candidates with lived experience relative to co‑occurring and/or substance use disorder preferred. Recovery Coaches welcome.

Competitive compensation package includes dental, health, and life insurance; paid time off, earned vacation, and paid holidays.

CHD provides a broad range of high quality, community‑oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. We celebrate differences; inclusion is a daily practice. CHD is multicultural, multilingual, and fluent in sign language.

If this sounds like the right job for you, do not wait—apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities