Hospital Services Supervisor, CDH, Northampton

Hospital Services Supervisor, CDH, Northampton

Join to apply for the Hospital Services Supervisor, CDH, Northampton role at Clinical & Support Options, Inc.

The Hospital Services Supervisor will provide behavioral health services including consultation, support, assessment, intervention and discharge planning to individuals and families at Cooley Dickinson Hospital (CDH). The Hospital Services Supervisor is primarily based at the hospital and works to fulfill the requirements of the CSO contract with CDH
. The Supervisor represents CSO in providing clinical services at CDH and advocates for the behavioral health needs of clients. The supervisor trains and supervises per diem staff and coordinates admissions to the CDH Psychiatric Unit.

We have 2 positions available – one is second shift, the other is overnights.

Starting Salary: $66,000‑$75,000/year. Premium shift pay available for overnights.

• Provide psychiatric and/or drug/alcohol evaluations, consultations and referral services for CDH patients including formulating a DSM IV diagnosis in the Emergency Department and on medical units.
• Assist patients/families through coordination of referrals and assist in resource linkage to maximize patients’ abilities to be treated in the least restrictive setting.
• Provide any documentation required by CDH to client medical record.
• Coordinate in‑hospital activities with Director of Behavioral Health at CDH.
• Provide information and consultation to physicians and nursing staff as requested on behavioral health related concerns for medical patients. Facilitate hospital transfers and discharges when appropriate (behavioral health issues present) for medical units during off‑hours.
• Seek external information to supplement clinical assessments.
• Request expert consultations including supervisors, psychiatrists, CDH staff and CSO staff that are available for specialized consultation.
• For the Medicaid‑under‑21 population, provide Mobile Crisis Intervention using wrap‑around principles and established MCI procedures. As hospital‑based clinicians, HS Supervisors will intervene primarily in the Hospital but may provide follow‑up care in the community.

• Clinical Master’s degree with independent license (LICSW or LMHC).
• Five years or more experience treating individuals with mental illness in outpatient, residential, crisis intervention, or psychiatric inpatient setting (preferred).
• Valid driver’s license and reliable transportation.

Bilingual candidates are strongly encouraged to apply.

• Positive – maintaining resiliency and focusing on solutions.
• Respectful – collaborating and effectively communicating.
• Insightful – demonstrating self‑awareness and effective prioritization.
• Conscientious – taking accountability and applying feedback.

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we’re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, you’ll find a flexible and supportive work environment that encourages collaboration and growth.

EOE/AA

Mid‑Senior level

Full‑time

• Other
• Mental Health Care