Co-Response Clinical Supervisor, Easthampton​/Hadley

Co-Response Clinical Supervisor, Easthampton/Hadley

The Co-Response Clinician sits at the Police Department and responds with law enforcement to 911 calls by providing urgent evaluation, crisis assessment and intervention to individuals experiencing a mental health emergency.

Starting salary: $64,000-$73,000/year

• Actively participate in 911 and emergency calls at the direction/request of partnering police departments.
• Provide behavioral health assessments to individuals and families in crisis who encounter the police.
• Provide initial crisis intervention services to individuals in need, along with crisis case management and short‑term crisis counseling as follow‑up from initial intervention, when appropriate.
• Provide leadership in development of the co‑response model and represent the program in a prepared and professional manner at community events, task forces, and public speaking engagements.
• Develop and maintain a thorough knowledge of managed care and health insurance systems; provide other clinicians with managed care information and resources pertinent to the crises being managed.

• Clinical Master’s degree (required).
• Clinical license or license eligibility as well as clinical experience is preferred.
• Valid driver’s license and reliable transportation required.

Bilingual candidates are strongly encouraged to apply.

• Positive — maintaining resiliency and focusing on solutions.
• Respectful — collaborating and effectively communicating.
• Insightful — demonstrating self‑awareness and effectively priority setting.
• Conscientious — taking accountability and applying feedback.

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group‑rate supplemental insurances, a premier employee assistance program, personal cell‑phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we are dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, we offer a flexible and supportive work environment that encourages collaboration and growth.

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest‑growing behavioral health agency in Western Massachusetts. CSO has consistently received high marks on our internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work.

CSO offers training in:
Trauma‑Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills, and more.

EOE/AA