CBHC ESP Counselor, Florence

Overview

Join to apply for the CBHC ESP Counselor, Florence role at Clinical & Support Options, Inc.

CSO is looking for Counselors to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Florence. Our ESPs offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults), 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support. This position will be responsible for the care and treatment of assigned program clients, as well as specific tasks necessary to program operation.

• You will provide supportive, therapeutic counseling and safety for clients utilizing the program.
• You will assist clients with activities of daily living
, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans and, for overnight shifts, following program procedures for clients.
• You will function as an active member of the Treatment Team
, on a day-to-day basis, in the therapeutic setting including: monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed.
• You will answer and direct crisis telephone calls according to established procedures and as required for program support.
• You will prepare daily evening meal for clients and staff if working the evening shift.
• You will present cases to insurance companies and obtain prior approvals as assigned.

• Provide supportive, therapeutic counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans and, for overnight shifts, following program procedures for clients
• Function as an active member of the Treatment Team on a day-to-day basis in the therapeutic setting, including monitoring respite clients, hourly bed checks and documentation, and providing closer observation as needed
• Answer and direct crisis telephone calls according to established procedures and as required for program support
• Prepare daily evening meal for clients and staff if working the evening shift
• Present cases to insurance companies and obtain prior approvals as assigned

• Bachelor’s Degree with 2 years of experience working with similar populations
• High School Diploma and/or Associate’s degree may be substituted for 5 years of experience
• Valid Driver’s license and reliable transportation required
• Bilingual candidates are strongly encouraged to apply.

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively prioritizing
• Conscientious - taking accountability and applying feedback

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we provide comprehensive support to individuals and families. Join our team of over 650 multidisciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities.

EOE/AA