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Inbound Consumer Support Specialist – Patient Care & Upsell

Job in Northampton, Hampshire County, Massachusetts, 01061, USA
Listing for: FOR LIFE GmbH
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A healthcare company is hiring a Consumer Support Specialist to enhance connections with patients in Northampton. This role focuses on addressing consumer inquiries via phone and email, resolving non-clinical questions, and ensuring a positive support experience. Ideal candidates will have sales experience and a proactive attitude towards consumer service. Benefits include a pension scheme, medical cover, and 25 days annual leave, promoting a healthy work-life balance.
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