Team Leader, Healthcare

Are you an inspiring Team Leader looking for a new challengewithin North Yorkshire Council?

Wereproud of our strong track recordas aleading care service provider, andwerelooking for a dedicated

Team Leaderto support our mission ofhelping people live longer, healthier, and more independent livesat Sycamore Hall in Bainbridge.

You willbe required to work evenings and weekendsas part of a 7-day service.

NYCpay a weekend working allowance of £30 perday.

If you are an individual with experience of working in Adult Social Care and/or the Health Sector, together with experience of managing staff we look forward to receiving your application.

As a Team Leader, you will be responsible for the day-to-day performance and development of a team of Care and Support Workers. You will champion a culture of care and resilience, supporting your team’s wellbeing, addressing challenges with empathy and determination, and creating an environment where every team member can thrive and deliver outstanding care.

Reporting directly to a Registered Manager, you will ensure that the care and support delivered in peoples homes is safe, effective, responsive, caring, and well-led. Your leadership will be key to maintaining the high standards North Yorkshire Council is known for.

• Experience in supervising or leading care teams
• A strong understanding of adult social care standards
• Excellent communication and organisational skills
• A commitment to person-centred care and continuous improvement

Why Join Us?

• Be part of a forward-thinking Council with a national reputation for excellence
• Work in a supportive environment with opportunities for professional development
• Make a real difference in the lives of people across North Yorkshire
• Salary sacrifice schemes
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Health Assured confidential help and support for your wellbeing

To see the full range of benefit, please view our Total Rewards Brochure on the link provided.

This post will:

Be responsible for the performance of a team of Care and Support Workers, including supervision, appraisal, performance management and taking a proactive approach to monitoring and managing sickness absence, including dealing with issues arising from sickness absence within the team.

Recruitment selection and induction of Care and Support Workers.

Ensure that the team works within Care Quality Commission (CQC) and NYC policies and procedures.

Assist in the development and maintenance of multi-disciplinary partnerships with other organisations, including health providers and District Council colleagues.

You will undertake and monitor the induction of new starters supporting their completion of the skills for Care Induction.

Ensure Care and Support staff work in accordance with personalised care and service plans.

Agree and organise services for new/ transferring people.

Ensure clear arrangements are in place regarding the provision of unscheduled care to residents, adults, and carers in emergency situations.

Ensure effective communication with adults with care and support needs and carers using the service, families, and others involved in caring for residents.

Plan and implement rotas for staff cover, organise and ensure adequate staffing cover, authorisation of timesheets and other payments.

Ensure risk assessments are carried out and that your team work within the Risk Management framework.

Responsibility for the health and safety and welfare of all staff in your team.

Appraise your line manager of matters arising which are particularly sensitive in nature or are controversial.

Deal with any complaints assigned.

Engage with the local community and Stronger Community colleagues to support the engagement of adults with care and support needs with the local activities and resources.

Deputise for the Registered Manager as appropriate.

• Were looking for candidates who hold an NVQ Level 3 or a QCF Level 3 Diploma in Health & Social Care.
• However, if you currently hold a Level 2 qualification, dont let that hold you back, well fully support you to achieve your Level 3 within 12 months of starting the role. This is a fantastic opportunity to grow your career while making a real difference in peoples lives.