Mountain Operations Duty Manager - Part Time

Mountain Operations Duty Manager - Part Time Job Description

Posted Tuesday, January 20, 2026 at 8:00 AM

Northland Properties is a 100% Canadian‑owned hospitality group recognized in hotels, restaurants, resorts, sports, construction, and asset management across Canada, the US, Ireland, and the UK. We believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title
:
Duty Manager

Department
:
Mountain Operations

Reports to
:
Senior Manager, Mountain Operations

Role Status
:
Part Time / Hourly / Seasonal

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.

We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encouraged to apply.

Job Summary:

As a Duty Manager, you will oversee the daily operations of the Mountain Operations department, including lift operations, bike park operations, terrain park, snow removal, transport, dispatch, grooming, winter attractions and patrol. The Duty Manager is responsible for leading multiple teams to success and ensuring a safe and exceptional experience for all mountain guests.

• Direct, oversee, and manage daily mountain operations
• Ensure an exceptional and safe guest experience for all mountain guests and staff
• Complete daily operational tasks in a timely manner
• Uphold and enforce company policies and procedures and implement new processes
• Work with HR and Administrative Support in hiring, training, coaching & scheduling staff
• Train staff including department & job orientation, job specific training, guest service and health & safety training
• Conduct and record daily team meetings
• Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction
• Facilitate team communication through one‑on‑one interaction and other established forms of departmental communication
• Conduct incident and accident investigations as a part of the Risk Management team
• Perform site inspections of property, facilities, equipment, and work practices
• Ensure all injury and accident reports are completed and follow up paperwork is completed correctly and at acceptable time
• Conduct investigations as a result of accidents and/or injuries involving company facilities and/or equipment, staff, and guests.
• Ensure timely opening and closing of all outdoor facilities
• Work as a liaison between the Operations Department and other Departments for the smooth execution of all company related operations
• Liaising with emergency agencies
• Liaison with film agencies.
• Manage line control for all parts of the outside operations, including but not limited