Office Administrator; Part-Time

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

The Administrator will support customers with inquiries either over the phone or in person. They must type serviços at least 40 wpm, have meticulous attention to detail when collecting payments, Earl comfort with process‑driven computer applications, and exhibit excellent written and spoken communication skills.

$23.30/hour

14 hours/week:
Saturdays 9:30 am‑6 pm and Sundays 10יוון10 am‑5 pm

• Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile 😊).
• Field any incoming calls and inquiries.
• Assist in administrative duties to run store administration.
< 插>

Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support.
• Take initiative to find creative approaches that make each customer’s experience feel personal.
• Build relationships and a great rapport with customers.
• Teamwork – You are a team player who can also thrive independently.

• Customer Service – You are a people person who uses your skills to create great rapport with customers
• Teamwork – You are a team player who can also thrive independently
• Joining a fun, fast‑paced environment!

• Experience working in an administrative/customer service role
• Fast and accurate data entry skills with the ability to multi‑task
• Experience managing customer conflict and escalation
• Proficiency in Microsoft Office
• Must be able to work weekends

• You exude energy, enthusiasm, and positivity!
• You are willing to work additional time when necessary to complete tasks and meet deadlines

• Showroom environment
• Paid time off
• Generous employeeויי discounts
• Employee Recognition Program
• Gym membership discount
• Career progression
• Company events

$23.30 - $ 23.30 an hour

We inspire possibilities, make shopping ridiculously easy, and help create special moments  you ready to meet your team?