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Restaurant General Manager

Job in North Royalton, Cuyahoga County, Ohio, 44133, USA
Listing for: Mitra QSR
Full Time position
Listed on 2026-02-06
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Food & Beverage, Catering
Job Description & How to Apply Below

Company Overview

Mitra QSR is one of the largest KFC franchise organizations in the United States, operating over 180 stores across 15 states. The company prides itself on service, honesty, and growth, and offers extensive training and career advancement opportunities for employees.

Job Summary

As a Restaurant General Manager, you will oversee the day‑to‑day operations of three key areas: people, customers, and the restaurant.

Key Responsibilities
  • Lead and develop a high‑performance team that delivers excellent customer service.
  • Drive operational performance by monitoring revenue, labor, and inventory.
  • Maintain cleanliness, equipment, and overall restaurant standards to ensure a safe and efficient environment.
  • Ensure compliance with all local, state, and national regulations and brand standards.
  • Provide a positive work environment that encourages collaboration and employee engagement.
Role Expectations
  • Create a positive and collaborative workplace.
  • Mentor and inspire your team to provide outstanding service.
  • Maintain restaurant cleanliness and operational excellence.
  • Manage the restaurant's Profit & Loss statement.
  • Adhere to company policies, brand, and local regulations.
Skills & Qualifications
  • Servant leadership and strong team building skills.
  • Effective coaching, mentoring, and performance management.
  • Customer‑service focus with a commitment to quality.
  • Excellent time‑management and organizational skills.
  • Basic financial acumen and ability to manage P&L.
  • Ownership mindset and accountability for results.
Requirements
  • Effective communication skills.
  • At least 18 years old with a valid U.S. .
  • Willingness to undergo a criminal background check and work with minors.
  • Flexible availability, including weekends and holidays.
  • Ability to stand for long periods and lift up to 25 pounds.
  • Reliable transportation to and from work.
  • Enthusiastic, ready to contribute to the Mitra culture.
Benefits & Perks
  • Competitive compensation and benefits, including 401(k) with company match.
  • Paid time off and holiday scheduling.
  • Employee discounts across the brand.
  • Health care and wellness programs.
  • Opportunities for scholarships and tuition reimbursement.
  • Employee recognition and community involvement programs.
Additional Information

Seniority Level: Mid‑Senior

Employment Type:

Full‑time

Job Function:
Management and Manufacturing

Industries:
Restaurants

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