Counter Sales-Contractor Supplies

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.

Position:
Counter Sales, Monday through Friday job duties include handling customer interactions and sales at the counter.

• Provide customer service that is friendly, helpful, fast, and accurate.
• Process customer payments, returns, and credits.
• Suggest, promote, sell, and upsell products to increase sales volume.
• Present yourself in a professional manner at all times.
• Inform and explain ongoing and upcoming special promotions, programs, and spiffs.
• Maintain up-to-date knowledge of product lines, purchasing notes, flyers, trade magazines.
• Provide post-sale customer support, including follow-ups, troubleshooting, invoice concerns, etc.
• Develop pricing quotes by researching items and delivery dates, contacting reps, consulting catalogs, and other literature.
• Keep counter displays stocked and neat, product rotated, and maintain lobby food and beverage machines.
• Customer order support as needed, such as: will call, cash window, and order pulling.
• Warehouse support as needed, such as: receiving, stocking, shipping, inventory, etc.
• Attend training opportunities at various company branches.
• Follow all relevant standard operating procedures (SOPs).
• Other duties as assigned.

• Customer service mindset.
• Positive, can-do attitude.
• Willing to go above and beyond to be helpful.
• Previous Sales Experience Preferred
• Previous HVAC, plumbing, electrical products knowledge preferred.
• Ability to multi-task on a computer.
• Be able to pass drug test and background screening.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

A great company begins with great people! Family owned & operated since 1965

• Weekly Paychecks
• Paid Training
• Benefits including Medical, Dental, Vision, Company Paid:
  Short Term Disability & Life Insurance
• 401k with MATCH
• Paid Time Off

Apply today at  or send a message to

We believe in diversity and are an Equal Opportunity Employer.