Jack Box - Restaurant Manager

Jack in the Box - RESTAURANT MANAGER at Giants Baseball & Softball Camps

Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.

• Internal Service:
  Recruits, selects, trains, develops and evaluates restaurant employees; monitors staffing levels; ensures training systems are implemented; identifies internal candidates for management and team leader positions; maintains an employee‑friendly, fun, clean and safe environment; motivates and recognizes employees; complies with labor laws and regulations.
• External Service:
  Manages daily activities to achieve excellence in operational performance; ensures guests receive exceptional experience through proper training and accountability; continuously improves guest experience; responds to concerns promptly; maintains brand image of cleanliness and service; serves as role model.
• Sales & Profits:
  Uses management information tools to analyze performance each period; identifies trends and implements action plans; focuses on increasing sales and profitability by executing SPC; monitors costs and adherence to budget and goals.

• Fostering the Culture:
  Demonstrates passion for Jack in the Box, manages with integrity and trust, treats all with respect, stays calm under pressure, and manages conflict.
• Training/Coaching/Development:
  Motivates, trains, coaches, and provides time for learning; identifies potential and fosters development; provides timely feedback.
• Guest Focus:
  Passionate about high‑quality guest experience; exceeds expectations in a fast‑paced environment.
• Food Quality/Safety:
  Demonstrates strong awareness of food quality, safety and cleanliness; dedicated to serving great food.
• Business Management:
  Adjusts to ambiguity and change; implements change initiatives; delegates, follows up, organizes, and makes quality decisions.
• Performs other related duties as required.

Education – High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.

Experience – Internal Promote:
Minimum 1+ years as Associate Manager or 2 years as First Assistant Manager, 100% certified in all workstations. External Recruit:
Minimum 3 years managing a service concept with full P&L responsibility.

Knowledge/Skills/Abilities – Minimum 18 years old; must complete Restaurant Manager training;
Serv Safe certified; proficient in English; basic math skills; analytical; organized; self‑starter; PC and software proficiency; valid driver's license and insurance; uses vehicle for bank deposits and travel.

Physical Requirements – Ability to stand and walk 85–95% of shift; lift 10–65 lbs; move freely; operate equipment and drive; use computer keyboard.

• Customer Focus – Dedicated to meeting expectations of internal and external customers; uses customer information to improve products and services.
• Dealing with Ambiguity – Cope with change, decide without full picture, handle risk.
• Learning on the Fly – Rapid learner, open to change, experiments for solutions.
• Problem Solving – Uses rigorous logic, probes all sources, sees hidden problems.

• Composure – Calmer under pressure, mature, handles stress, remains balanced.
• Confronting Direct Reports – Addresses problems timely, reviews performance, makes decisions when needed.
• Developing Direct Reports and Others – Provides challenging tasks, holds development discussions, builds career plans.
• Ethics and Values – Adheres to core values, rewards right values, practices what preached.
• Hiring and Staffing – Identifies and hires best talent.
• Integrity and Trust – Truthful, presents unvarnished truth, keeps confidences.
• Managerial Courage – Gives direct, actionable feedback, faces issues boldly.
• Motivating Others – Creates climate for best performance,…