Ops Medical Assistant

Overview

Requisition No: 869633;
Agency:
Department of Health;

Working Title:

OPS MEDICAL ASSISTANT - ;
Pay Plan:
Temp;
Position Number: ;
Salary: $19.71 - $20.00 / hour;
Posting Closing Date: 02/19/2026.

• Routine Clinical Health
• Direct Patient Care
• P repares client for clinic visit; performs measurements for height, weight, temperature, medical history, and enters the information into the client’s chart.
• Assists physicians with patient care, treatments, and procedures;
  Sets up trays and instruments for procedures, passes instruments.
• Performs in-house laboratory testing as needed; including venipunctures, urinalysis, hemoglobin, and pregnancy tests as needed; completes laboratory specimen collection and prepares specimens for in-house or outside laboratory analysis; assists in labeling and processing specimens obtained by providers.
• Assists with client routing in the clinic area; maintains optimum clinic flow by preparing exam rooms and directing clients to various stations; identifies problems and seeks solutions in concert with clinic staff.
• Bilingual Client Support:
  Provide essential Spanish translation services to assist clients with limited English proficiency.
• Supportive Duties
• Prepares inventories and helps with ordering supplies and LARC devices following the FDOH guidelines; processes reconciliation of received orders to ensure accuracy and accountability.
• Assists in maintaining inventory of medical supplies, checks supply in lab, work-up area, and exam rooms daily; maintains a clean and safe work environment by conducting routine checks of equipment and cleaning equipment in the lab, work-up area, and exam rooms.
• Cleans, sterilizes, and stores equipment/instruments after procedure.
• Monitors patient education material supplies and replenishes supply as needed before and during clinic sessions.
• Anticipates and communicates deficiencies with supervisor.
• Prepares and submits reports needed for state program requirements.
• Care Coordination
• Assists providers in the care and follow up of clients with abnormal Papanicolaou (PAP) tests and receiving colposcopy procedures for the purpose of maintaining compliance with treatments and referrals.
• Ensures clients have been informed about abnormal results.
• Coordination of repeat PAPs as per Providers orders.
• Schedules clients for colposcopy procedures; prepares colposcopy room with supplies and required forms; assists Provider with colposcopy procedures; prepares and submits specimens to the lab.
• Coordinates referrals to internal departments and/ or community agencies to ensure clients receive needed services; follows up with clients to ensure referrals are completed; updates Care Coordination Plan in HMS as needed; sends reminders and follow up letters when clients are non-compliant.
• Routine Clerical Support
• Admissions
• Monitors the admission process ensuring adequate staffing and flow; ensures proper documentation, forms, and labeling are completed and sent into clinic.
• Appointments
• Uses the Health Management System (HMS) to appoint time slots to patients; verifies all demographic and insurance information before securing appointment slot.
• Other Duties
• Submits timesheets in People’s First timely each pay period; enters Employee Activity Record System (EARS) into the HMS system timely, within a seven-day period; reads and utilizes e-mail daily; participates in unit Quality Improvement initiatives and attends staff meetings.

• Minimum – High school diploma or GED
• One to three years of experience as a medical assistant
• One to three years of phlebotomy experience
• English / Spanish bilingual (written and oral forms)

• Certification as a medical assistant by the American Association of Medical Assistants, The American Medical Technologists, or the National Center for Competency Testing
• One or more years of experience conducting patient intakes

• Knowledge of clinical procedures
• Customer service skills
• Interpersonal skills
• Knowledge of EHR
• Basic computer knowledge

Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida…