Ops Medical Assistant

Overview

Requisition No:869633

Agency:
Department of Health

Working Title:

OPS MEDICAL ASSISTANT -

• Prepares client for clinic visit; performs measurements for height, weight, temperature, medical history, and enters the information into the client’s chart.
• Assists physicians with patient care, treatments, and procedures; sets up trays and instruments for procedures, passes instruments.
• Performs in-house laboratory testing as needed, including venipunctures, urinalysis, hemoglobin, and pregnancy tests; completes laboratory specimen collection and prepares specimens for in-house or outside laboratory analysis; assists in labeling and processing specimens obtained by providers.
• Assists with client routing in the clinic area; maintains optimum clinic flow by preparing exam rooms and directing clients to various stations; identifies problems and seeks solutions in concert with clinic staff.
• Bilingual client support: provide essential Spanish translation services to assist clients with limited English proficiency.
• Supportive duties: prepares inventories and helps with ordering supplies and LARC devices following the FDOH guidelines; processes reconciliation of received orders to ensure accuracy and accountability.
• Assists in maintaining inventory of medical supplies; checks supply in lab, work-up area, and exam rooms daily; maintains a clean and safe work environment by conducting routine checks of equipment and cleaning equipment in the lab, work-up area, and exam rooms.
• Cleans, sterilizes, and stores equipment/instruments after procedures.
• Monitors patient education material supplies and replenishes supply as needed before and during clinic sessions.
• Anticipates and communicates deficiencies with supervisor.
• Prepares and submits reports needed for state program requirements.
• Care coordination: assists providers in the care and follow up of clients with abnormal Pap tests and receiving colposcopy procedures for the purpose of maintaining compliance with treatments and referrals; ensures clients have been informed about abnormal results; coordinates repeat PAPs as per providers orders; schedules clients for colposcopy procedures; prepares colposcopy room with supplies and required forms; assists provider with colposcopy procedures;
  
  prepares and submits specimens to the lab; coordinates referrals to internal departments and/or community agencies to ensure clients receive needed services; follows up with clients to ensure referrals are completed; updates Care Coordination Plan in HMS as needed; sends reminders and follow up letters when clients are non-compliant.
• Routine clerical support: admissions; monitors the admission process ensuring adequate staffing and flow; ensures that proper documentation is obtained from patient; ensures proper forms and labeling are completed and sent into clinic.
• Appointments: uses the Health Management System (HMS) to appoint time slots to patients; verifies all demographic and insurance information before securing appointment slot.
• Other duties: submits timesheets in Peoples’ First timely each pay period; enters Employee Activity Record System (EARS) into the HMS system timely, within a seven-day period; reads and utilizes e-mail daily to ensure proper communication between supervisor and co-workers on work related issues; participates in unit quality improvement initiatives to ensure quality assurance of primary care services; attends and participates in unit, division, and agency staff meetings.

• Knowledge of clinical procedures
• Interpersonal skills
• Knowledge of EHR
• Basic computer knowledge

• High school diploma or GED
• One to three years of experience as a medical assistant
• One to three years of phlebotomy experience
• English /Spanish bilingual (written and oral forms)

• Certification as a medical assistant by the American Association of Medical Assistants, The American Medical Technologists, or the National Center for Competency Testing
• One or more years of experience conducting patient intakes

Mission: To protect, promote & improve the health of all people in…