Dental Office Assistant

Overview

Price Creek Dentistry in North Port, FL is looking for a full-time Dental Front Office-Business Assistant to join our team. This is an administrative role where many clerical and administrative tasks are completed while assisting patients at the front desk.

The ideal candidate has experience in a dental or medical office, including scheduling, insurance verifications, treatment plan presentations, and professional verbal and written communication skills. Being approachable, empathetic, and patient-focused is needed as well. Candidates with previous dental or medical front desk experience will be most successful in this role.

Monday 7:30 am–5:00 pm, Tuesday 7:30 am–6:00 pm, Wednesday 7:30 am–6:00 pm, Thursday 7:30 am–5:00 pm, Friday 7:30 am–5:00 pm. Candidates must be able to work these hours and be dependable to report to work on time.

Price Creek Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join an 11-person team that thrives on collaboration, communication and community
• Located on Toledo Blade Blvd., just south of W. Price Blvd., in front of Publix

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership—where patients come first, and continuous learning is encouraged.

The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and substantial growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI required for job-related functions; regular HIPAA training will be required; protect PHI and maintain data safeguards

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Availability to attend virtual or in-person training sessions periodically
• TB testing is required for all new hires in dental office positions; test will be coordinated during pre-employment. Not applicable in FL & TN

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.