Principal IT Programmer Analyst

Location(s): North Palm Beach, FL, US, 33408

Company: Next Era Energy

Requisition : 93647

At PALMS Insurance, a Next Era Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients.

Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.

We are seeking an experienced and forward-thinking Lead Software Engineer to join our growing technology team at Palms Insurance. In this leadership role, you will drive the design, development, and evolution of our Palms Insurance Platform (PIP) and emerging AI-driven applications, while mentoring a team of Senior and mid-level engineers. You will sit at the intersection of full-stack software engineering, generative AI, and P&C insurance operations — translating complex business needs into scalable, intelligent solutions.

• Lead architecture and design discussions for PIP and AI agent-driven platforms, aligning solutions with the company's technology roadmap and strategic goals.
• Design, develop, and maintain scalable, secure, and high-performance full-stack applications using modern frameworks including Next.js, Type Script, and Python.
• Architect and deploy Agentic AI and LLM-powered solutions leveraging frameworks such as Lang Chain/Lang Graph, ADK, or NGA, integrated with AWS and enterprise data platforms.
• Lead the design and implementation of RAG pipelines, vector databases, and MCP (Model Context Protocol) patterns to support intelligent insurance workflows.
• Support, augment, and extend the Palms Insurance Platform (PIP) adding features, refining UX, and managing data changes in collaboration with data and analytics teams.
• Build and maintain AI agents for claims automation, underwriting support, risk assessment, and compliance use cases within P&C insurance.
• Develop and integrate LLM observability, evaluation, and test pipelines using tools such as Lang Smith, or Streamlit.
• Implement real-time data processing and microservices-based integrations with RESTful APIs, caching layers, and event-driven architectures.
• Contributes to the development of operational reporting and dashboards supporting PIP and insurance business units.

• Define and execute comprehensive testing strategies including unit, integration, end-to-end, UAT, and AI conversation / LLM evaluation testing.
• Drive automated testing using frameworks such as Selenium, or Postman.
• Participate in and lead code reviews, establishing and evolving software development standards across the team.
• Mentor and guide Senior and mid-level engineers, sharing knowledge of AI/ML best practices, software design patterns, and insurance domain context.
• Collaborate cross-functionally with underwriting, claims, actuarial, and finance stakeholders to gather requirements and deliver high-quality, on-time solutions.
• Contribute to technical specifications, user story refinement, effort estimates, and sprint planning.
• Foster a culture of continuous learning, innovation, and engineering excellence.

• 8+ years of full-stack software development experience, with formal training in software engineering principles.
• 5+ years of hands-on experience with AWS services: S3, Lambda, Glue, DMS, Cloudwatch, Redshift, Aurora, Sage Maker, or EKS.
• Strong hands-on experience with GenAI and LLM technologies: LLM models, RAG, Vector DBs, Agentic AI frameworks (Lang Chain/Lang Graph, ADK, NGA), and MCP.
• Solid understanding of NLP, LLMs, machine learning, and deep learning methods.
• Experience with AI/ML frameworks such as Tensor Flow or Porch.
• Strong working knowledge of microservices architecture, RESTful APIs, and caching technologies.
• Experience with containerization and orchestration:
  Docker and Kubernetes.
• Proficiency in Git-based version control and CI/CD tooling (Git Hub Actions).
• Strong unit and functional testing skills using Postman.
• Strong problem-solving, debugging, and analytical skills.
• Excellent communication,…