Solutions Engineer

DSS, Inc.

DSS, Inc. is a drug and alcohol free workplace (DFWP).

DSS, Inc. is an Equal Opportunity (EOE), affirmative action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual), and individuals with disabilities (H) to apply.

We are ADEA and ADA compliant.

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoots and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.

The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoots and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.

This is a hybrid role requiring onsite work at our North Palm Beach, FL office two days per week.

• Supportive, collaborative, and mission-driven team environment
• Opportunities for skills development, certifications, and career growth
• Meaningful work that directly impacts healthcare delivery and patient outcomes

• Architects, designs, engineers, implements, administers, configures, supports, monitors, troubleshoots and maintains enterprise applications within Office 365, Azure and the Atlassian Suite
• Acts as business analyst and project manager working with different departments to understand their needs, gather and translate their business requirements
• Becomes the champion of the assigned enterprise programs or technologies by being the go-to person for any new implementations and/or improvements following industry best practices
• Manages multiple projects keeping stakeholders updated and working on action items and setting deadlines
• Promotes user adoption of internal enterprise applications
• Provides usage metrics and analyzes return of investment of enterprise applications
• Creates workflow and collaboration solutions
• Works with end users to collect and analyze business requirements and implement solutions
• Provides production support and maintenance for assigned systems
• Ensures quality by testing solutions for proper operation with minimal defects
• Creates and executes project work plans, revising as necessary to meet changing needs and requirements
• Follows change control processes and maintenance plans
• Keeps enterprise applications to the latest updates
• Writes documentation and assists on business proposals
• Develops custom applications and APIs integrations
• Automates repetitive tasks using Power Shell or C# and streamlines processes

• Architects, engineers, implements, administers, configures, supports, monitors, troubleshoots and maintains enterprise applications
• On call 24/7

• Must be a US Citizen or Permanent Resident.
• Must be able to pass a federal background check.
• Must be determined suitable for federal employment.

Individuals working for DSS or any subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high‑risk category will be required to undergo advanced training based on their role and level of access.

Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.