Customer Service Product Specialist

Overview

Westside Toyota is hiring Customer Service / Product Specialists to join our team!
This is not a Sales Position. You will NOT be asked to Make or Close Sales in this Position!

Do you enjoy meeting people and working in an energetic environment while furthering your career? Are you excited by customer service and looking for a new and exciting opportunity?

The Product Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the features and benefits that buyers crave, assisting customers with technology, and solving problems quickly and efficiently.

• Respond promptly to internet inquiries by telephone, email and/or text
• Schedule appointments with internet inquiries to visit the showroom
• Become a product knowledge expert
• Promote and demonstrate products to new and existing customers
• Perform enthusiastic test drives to generate customer excitement of ownership
• Provide the perfect Delivery Experience
• Continuously improve through feedback

• Excellent customer service and communication skills
• Excellent computer and internet skills
• Pleasant, people-oriented personality
• Highly motivated, determined, and target driven
• Clean driving record (no DUI/OVI)

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short & Long Term Disability Insurance
• Paid time off and vacation - Earn up to 10 Days off Year One
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.