Dual Store Manager

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IT’SUGAR was founded to create an environment that fosters happiness and humor, with over 100 nationwide locations. IT’SUGAR seeks a fun and dynamic Dual Store Manager to lead two store locations and ensure operational excellence.

• Oversee daily sales and back‑of‑house operations for both locations, meeting sales objectives.
• Evaluate daily operations continuously and recommend actions to enhance productivity, efficiency, effectiveness, and profitability.
• Hold self and store teams accountable to core values and coach associated behaviors.
• Make staffing decisions including employment, training, task assignment, promotion, discipline, and termination.
• Foster a productive work environment through consistent coaching, training, and engagement of sales associates.
• Train and hold store team accountable for the customer engagement model, IT’SUGAR TAINMENT.
• Promote safety for customers and associates by adhering to company guidelines.
• Recruit talent by proactively attracting and retaining qualified candidates for all leadership positions in both locations.
• Interview and select candidates based on IT’SUGAR’s care values.
• Onboard, train, and coach associates/supervisors and ensure policies and procedures are adhered to.
• Achieve sales goals through customer requests, product benefits explanation, and selling culture training.
• Oversee all operational standards, including pricing, signage, replenishment, planograms, shipping, receiving, inventory accuracy, and product flow.
• Oversee store cash handling, reports, opening and closing procedures, and budget management.
• Maintain visual guidelines and support brand image across both stores.
• Plan and set up special events and promotions.
• Communicate loss prevention policies, report issues, and escale to District Manager as needed.
• Embody core values:
  Positive, Playful, Present, and Difference Maker.

• High school diploma or equivalent.
• 5-7 years of retail experience with prior sales and management experience required.
• Minimum 3 years of multi‑unit experience.
• Flexible schedule that includes days, evenings, weekends, and holidays.
• Use a POS/cash register and stand, walk, lift up to 25 lbs independently; lift up to 50 lbs with assistance.
• Ability to travel between locations.

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account
• Legal Services
• 401(k) with company match after 60 days of employment
• 30% Employee Discount
• Employee Assistance Program