Veterinary Client Service Representative - Emergency

After Hour Animal Hospital
- Client Service Representative-Emergency

North Little Rock, AR

Full-time--Thursday-Sunday, swing/overnight availability required

After Hour Animal Hospital is looking for a client service representative to join our team full-time as part of the Thrive Pet Healthcare community.

At After Hour Animal Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

We are an emergency hospital that is open nights and weekends. We are a fully equipped veterinary hospital with radiology, in-house laboratory, ultrasound, endoscopy, and a surgery suite.

Ideal candidate:

• possesses superior customer service skills - veterinary experience required - ER experience is a bonus
• has strong communication skills
• is self-motivated
• works well on a team
• has scheduling flexibility
• is a quick learner

Job Skills / Requirements:

• Experience as a receptionist required.
• Organization and tremendous attention to detail is a must.
• Must be able to multi-task and manage time effectively.
• Excellent communication and listening skills.
• Has professional and pleasant phone etiquette.
• Computer skills required.
• Accurate accounting skills are a must.
• Strong problem-solving abilities (judgment, logic, creativity, conflict resolution).

Benefits - our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Compensation: $16-18/hr-based on experience
• Medical, dental, vision plans
• Paid time off
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period
• Continuing education and development support through our library of free CE courses
• Scholarship opportunities

and so much more!